Shipping Policy

Last updated: August 13, 2026

Thank you for shopping with us! We want to make sure your order arrives safely and on time. Please review our shipping policy below.

Processing Time

Orders are typically processed within 1–3 business days after payment is confirmed.

Orders placed on weekends or public holidays may take additional time to process.

Shipping Times

Once your order has been shipped, estimated delivery times are:

• UAE: 2–5 business days

• International: 7–15 business days

Please note that delivery times are estimates and may vary depending on the destination, courier, customs, weather, or other circumstances outside our control.

Shipping Costs

Shipping costs are calculated and displayed at checkout based on your delivery address and the items in your order.

From time to time, we may offer free-shipping promotions. Any applicable offer will be shown on our website.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information, when available.

Please allow up to 48 hours for tracking information to update after your order has been shipped.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery period, please contact us so we can help investigate the shipment.

We are not responsible for delays caused by incorrect or incomplete shipping information provided by the customer.

Incorrect Shipping Address

Please make sure your shipping address is correct before completing your purchase.

If you notice an error in your shipping address, contact us as soon as possible. We will do our best to update the address before the order is shipped, but we cannot guarantee that changes can be made after processing.

Customs and Import Fees

For international orders, customs duties, taxes, or other import fees may apply depending on the destination country.

Any applicable customs or import charges are the responsibility of the customer.

Contact Us

If you have any questions about your order or our shipping policy, please contact us through the contact information provided on our website.

We are happy to help!